Diploma of Tourism
Course S18056 CRICOS Code 064949F |
Apply now for this course |
Duration
1 year full-time
Locations, tuition fees and intakes
Additional costs for uniforms, equipment, textbooks and materials (if applicable) range from A$300 - A$1,000 per course.
Campuses in Sydney |
2010 |
2011 |
||
Intakes* |
Fees^ |
Intakes* |
Fees^ |
|
| St George | Feb, Jul | A$12,380 | ||
| Ultimo | Feb, Jul | A$12,380 | ||
Campuses outside Sydney |
2010 |
2011 |
||
Intakes* |
Fees^ |
Intakes* |
Fees^ |
|
| Coffs Harbour | Feb, Jul | A$12,380 | ||
| Hamilton | Feb, Jul | A$12,380 | ||
| Kingscliff | Feb, Jul | A$12,380 | ||
| Kurri Kurri | Feb, Jul | A$12,380 | ||
| Ourimbah | Feb, Jul | A$12,380 | ||
| Port Macquarie | Feb, Jul | A$12,380 | ||
| Wollongbar | Feb, Jul | A$12,380 | ||
*Intakes shown in red have already been filled
^Fees per course
Description
The qualification provides you with the skills and knowledge to be competent in a broad range of managerial skills in tourism operations, marketing, and product development.
Career Opportunities
- Visitor information centre manager
- Operations manager
- Manager - tour operations
- Manager - cultural tour operations
- Inbound groups manager
- Reservations manager or call centre manager
- Retail travel agency manager
- Director (owner-operator small tourism business)
- Manager (owner-operator small tourism business)
- Sales manager
- Marketing manager
- Product manager
- Tourism manager
- Inbound sales manager
Entry Requirements
- Year 12 or equivalent
- The NSW Liquor and Gaming Regulations require students to be 18 years of age or older if they are undertaking units that involve the service of alcohol and/or gaming operations.
- Academic IELTS 5.5 or TOEFL (iBT) 51 or Certificate 3 in English for Further Study at TAFE NSW or equivalent
- Academic IELTS 6.0 or TOEFL (iBT) 68 or Certificate 3 in English for Further Study at TAFE NSW or equivalent for Diploma-to-Degree courses (DIAC 573 visa requirement)
Exit Points
N/A
Course Structure
The qualification packaging rules require completion of thirty three (33) units including thirteen (13) core units, four (4) specialisation units and sixteen (16) elective units.
Core Units
- Develop and update tourism industry knowledge
- Write business documents
- Manage quality customer service
- Work with colleagues and customers
- Work in a socially diverse environment
- Deal with conflict situations
- Interpret financial information
- Manage finances within a budget
- Prepare and monitor budgets
- Develop and update legal knowledge required for business compliance
- Lead and manage people
- Establish and conduct business relationships
- Implement and monitor workplace health, safety and security practices
Specialisation Units
Do Subgroup 1 or Subgroup 2
Subgroup 1 Operations Specialisation
- Coach others in job skills
- Monitor work operations
- Develop and implement operational plans
- Identify hazards, and assess and control safety risks
Subgroup 2 Marketing Specialisation
- Research, assess and develop tourism products
- Research tourism data
- Coordinate marketing activities
- Develop and manage marketing strategies
Elective Units
1 subgroup must be completed.
At least 16 module/units must be completed.
Subgroup 1
- Design and develop text documents
- Create electronic presentations
- Process payroll
- Process accounts payable and receivable
- Maintain a general ledger
- Develop and use complex databases
- Develop and use complex spreadsheets
- Prepare financial reports
- Manage payroll
- Manage compliance with franchisee obligations and legislative requirements
- Manage relationship with franchisor
- Profile the market
- Produce and manipulate digital images
- Evaluate wines (standard)
- Apply First Aid
- Provide responsible service of alcohol
- Provide specialist advice on wine
- Manage wine for a wine outlet
- Work as a guide
- Provide arrival and departure assistance
- Coordinate and operate a tour
- Lead tour groups
- Manage extended touring programs
- Prepare and present tour commentaries or activities
- Develop and maintain the general and regional knowledge required by guides
- Research and share general information on Australian Indigenous cultures
- Interpret aspects of local Australian Indigenous culture
- Prepare specialised interpretive content on flora, fauna and landscape
- Prepare specialised interpretive content on marine environments
- Research, assess and develop tourism products
- Research tourism data
- Source and package tourism products
- Plan and implement minimal impact operations
- Plan and develop interpretive activities
- Plan and develop ecologically sustainable tourism operations
- Plan and develop culturally appropriate tourism operations
- Develop host community awareness of tourism
- Assess tourism opportunities for local communities
- Develop and implement local or regional tourism plan
- Operate an online information system
- Access and interpret product information
- Source and provide international destination information and advice
- Source and provide Australian destination information and advice
- Sell tourism products and services
- Prepare quotations
- Receive and process reservations
- Book and coordinate supplier services
- Process travel related documentation
- Control reservations or operations using a computerised system
- Construct domestic airfares
- Construct normal international airfares
- Construct promotional international airfares
- Construct advanced international airfares
- Administer billing and settlement plan
- Plan and manage meetings
- Make presentations
- Address protocol requirements
- Develop workplace policy and procedures for sustainability
- Plan and develop event proposals and bids
- Maintain financial records
- Obtain and manage sponsorship
- Coach others in job skills
- Recruit, select and induct staff
- Roster staff
- Manage volunteers
- Monitor staff performance
- Manage workplace diversity
- Provide mentoring support to business colleagues
- Build and launch a website for a small business
- Control and order stock
- Manage and purchase stock
- Monitor work operations
- Develop and implement operational plans
- Manage projects
- Develop and implement a business plan
- Manage business risk
- Coordinate production of brochures and marketing materials
- Create a promotional display or stand
- Plan and implement sales activities
- Coordinate marketing activities
- Develop and manage marketing strategies
- Participate in cooperative online marketing initiatives for the tourism industry
Subgroup 2
No more than 1 module/unit may be completed.
- Conduct workplace oral communication in a language other than English (Cantonese)
- Conduct workplace oral communication in a language other than English (Indonesian)
- Conduct workplace oral communication in a language other than English (Japanese)
- Conduct workplace oral communication in a language other than English (Korean)
- Conduct workplace oral communication in a language other than English (Mandarin)
- Read and write workplace information in a language other than English (Cantonese)
- Read and write workplace information in a language other than English (Indonesian)
- Read and write workplace information in a language other than English (Japanese)
- Read and write workplace information in a language other than English (Korean)
- Read and write workplace information in a language other than English (Mandarin)
Subgroup 3
No more than 6 module/units may be completed.
- Support innovation and change
- Participate in environmentally sustainable work practices
- Implement and monitor environmentally sustainable work practices
- Organise in house events or functions
- Develop event concepts
- Develop conference programs
Additional Information
Click here for further general information about qualifications, articulation, facilities and equipment, assessment methods and Recognition of Prior Learning (RPL).
Course information and offerings are subject to change at any time.
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