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Certificate 4 in Information Technology (Support) (Database Administration)

Course 19006

CRICOS Code 059797D
National Code ICA40205

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Duration

1 year full-time

Locations, tuition fees and intakes

Additional costs for uniforms, equipment, textbooks and materials (if applicable) range from A$300 - A$1,000 per course.


Campuses in Sydney
2010
2011
Intakes*
Fees^
Intakes*
Fees^
Hornsby Feb A$10,170    
Northern Beaches Feb A$10,170    
St George Feb, Jul A$10,170    

*Intakes shown in red have already been filled
^Fees per course

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Description

Gain the skills and knowledge to be able to provide database administration and support to a commercial organisation. The course develops skills in identifying physical database requirements, building, monitoring and administering databases, using SQL, manipulating database structures, resolving database system faults and undertaking database backup and recovery tasks.

Career Opportunities

The range of contemporary job roles a graduate might aspire to include:

  • Customer Support
  • Customer Support Professional
  • Data Administrator
  • Database Administrator Associate
  • Database Administrator
  • Information Centre Specialist
  • Information Systems Administrator
  • Information Systems Operator
  • Systems Administrator
  • Systems Support
  • Product Support Engineer
  • Technical Support Representative
  • Technical Support Specialist

Entry Requirements

  • Year 10 or equivalent
  • Academic IELTS 5.5 or TOEFL (iBT) 51 or Certificate 3 in English for Further Study at TAFE NSW or equivalent

Exit Points

N/A

Course Structure

To receive the Certificate 4 in Information Technology (Support) (Database Administration), students must complete 29 core units and a range of elective modules.

Core Units

  • Follow workplace safety procedures
  • Contribute to personal skill development and learning
  • Determine and confirm client business expectations and needs
  • Identify physical database requirements
  • Use SQL to create database structures and manipulate data
  • Build a database
  • Automate processes
  • Design organisational documents using computing packages
  • Develop and present a feasibility report
  • Create technical documentation
  • Provide basic system administration
  • Determine and action client computing problems
  • Action and complete change requests
  • Manage resolution of system faults on a live system
  • Complete database backup and recovery
  • Identify and resolve common database performance problems
  • Implement maintenance procedures
  • Monitor and administer a database
  • Run standard diagnostic tests
  • Locate equipment, system and software faults
  • Operate a personal computer
  • Operate computer hardware
  • Operate computing packages
  • Integrate commercial computing packages
  • Use computer operating system
  • Work effectively in an IT environment
  • Communicate in the workplace
  • Maintain ethical conduct
  • Manage simple projects

Elective Units

The full range of elective units is listed below. Elective units actually offered may vary between each semester and campus, and will depend on a number of considerations including the packaging rules for the qualification and demand for the unit.

  • Technical Tutorial Support
  • Tutorial support
  • Determine and apply appropriate development methodologies
  • Build using rapid application development
  • Create dynamic pages
  • Integrate a database with a website
  • Install software to networked computers
  • Install and configure a network
  • Provide one to one instruction
  • Assist with policy development for client support procedures
  • Evaluate system status
  • Monitor and administer network security
  • Support system software
  • Provide first level remote helpdesk support
  • Coordinate and maintain work teams
  • Relate to clients on a business level
  • Use an enterprise information system

Additional Information

Click here for further general information about qualifications, articulation, facilities and equipment, assessment methods and Recognition of Prior Learning (RPL).

 

Course information and offerings are subject to change at any time.

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